About us

Progress Career Planning Institute (PCPI) is seeking a Project Manager

 Reporting: Reports to the President of PCPI

PCPI is a not for profit business focused organization that provides training, career development and employment services to a diverse cross-section of individuals and businesses. Our work in the community includes creation of the IEP Conference, a unique forum for internationally educated professionals now in its 16th year. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, community engagement and innovative programming.

Scope of the Position:

The World of Work In Information Technology Program (WW IT) is an 18-week program that combine Technical skills with Essential Skills to prepare individuals with the skills needed to work in the ITC sector.

To help us carry out our work we are seeking a full-time Project Manager who is dynamic and energetic to inspire, and motivate participants in the program, provide case management, facilitate workshops and liaise with senior management and businesses. The position, although not limited to, will oversee the delivery of the program including  the day to day activities,  and will monitor program trends, conduct data analysis, write progress reports, and provide service coordination, e.g., referrals in and out with diverse stakeholders, as well as  establish partnerships to support our participants. The position will provide leadership and support to a small team including evaluating their progress on the program.


Program management

  • Ensure that programs and services are in compliance with organizational policy and funding guidelines

  • Develop and implement the recruitment and screening process for participants  into the program

  • Coordinate the development of the 18-week program curriculum and activities in accordance with the overall objectives of the project and the contractual agreement with the funder

  • Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

  • Work as part of a team to establish a network of employers who will support participants’ hiring

  • Implement and monitor program deliverables and meet all reporting deadlines and requirements, in response to funder and senior management requests

  • Support staff in planning, coordinating and evaluating programs and special events

  • Ensure feedback from service providers and clients including satisfaction surveys on an ongoing basis

  • Ensure regular meetings held with team to review program deliverables, outcomes, challenges and opportunities

  • Identify and respond to gaps in services/program and engage the community to participate in our programs and services

  • Identify partnership opportunities within the community and develop Memorandum of Understanding with them

  • Work with staff to create opportunities for sharing of participant experiences and advocacy opportunities


  • Ensure administrative responsibilities are completed efficiently and effectively including staff scheduling, monitoring program supplies and resources, coordinating staff purchases, setting work priorities and objectives, ensuring accurate data collection and submitting monthly project activity reports

  • Compile, maintain and report statistics as well as organize and document

  • Ensure accurate and timely submission of bi-weekly time sheets for payroll to the Finance Department

  • Ensure the monitoring of resource use, material inventories and office supply provisions

  • Ensure all health and safety needs are met in accordance with organization policy and the Occupational Health and Safety Act

  • Develop and maintain program policies and procedures

  • Supports all other administrative requirements of the program

Workshop facilitation:

  • Develop and deliver orientation sessions that outline the mutual expectations for success of the program

  • Design a curriculum that includes the nine essentials skills with measurable outcomes

  • Facilitate experiential workshops that prepare participants with the skills necessary to succeed in the workforce including essential skills, interview and resume preparation

  • Deliver a light touch Career Planning workshop to help individuals identify their interest and values and personality type

  • Deliver scheduled workshops to clients in an atmosphere that is conducive to learning and sharing and empower them to reach their career and employment goal

  • In consultation with the president address client issues and provide resolution as appropriate in a timely manner.

  • Participate in staff professional development, team and staff

  • Maintain adequate program resources in an organized manner

  • Write program reports and present to management and available for the funder

  • Participates in community meetings, forums and associations

  • Attends and participates in community events/meetings, associations, staff meetings

Other duties as assigned

Summary of qualification

A university degree in Social Science or related discipline with five years’ experience in community service, education and/or leadership position and possesses:

  • Experience in project management, problem solving, ability to develop, and coordinate projects with minimal supervision

  • Proven conceptual and analytical skills to anticipate and absorb complex performance management issues and program trends

  • Experience in data collection and analysis and report writing

  • Superior judgment and political acuity

  • Proven written and verbal communication skills

  • Experience in MS Office; working knowledge database management

  • Ability to work independently and as part of a team

  • Able to anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.

  • Ability to work cooperatively and effectively with others to set goals, resolves problems, and makes decisions that enhance organizational effectiveness.

  • Ability to positively influence others to achieve results that are in the best interest of the organization.

  • Must be able to assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interest of the organization.

  • Experience in relationship building and maintaining networks

  • Demonstrates strong work ethics and professionalism that complement the business standards of PCPI

  • Possess a valid driver’s license and a vehicle.

 This is a full time contract position, to March 31, 2021.

 Please submit your resume and cover letter to Bernadette Ferdinand-Shepherd at: shepherd@careerplan.net no later than April 30, 2020.

 In keeping with our commitment to diversity and cultural intelligence, we encourage applications from persons of all races, ethnicities, religions, and sexual orientations.  We thank all candidates for their interest; however, only those whose skills match with the required competencies will be invited for an interview.   No telephone calls please.

 Please note:  This position requires a police clearance prior to employment.