About us

Job Posting (The job postings are not specific to the Conference)

Job Postings

1. Manager for the Employment Service (ES) Project

2. Youth Program Social Worker

3. Job Developer

4. Administrative Assistant

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Progress Career Planning Institute (PCPI) is seeking a Manager for the Employment Service (ES) Project

Reporting: Reports to and receives supervision from the President of PCPI

PCPI is a not-for-profit business focused organization that provides career development and employment related services to a diverse cross-section of individuals and businesses. Our work in the community includes research on workforce integration, delivery of the IEP (Internationally Educated Professionals) Conference, a unique forum for internationally education professionals now in its 18^th year, and Employment and Career Services. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, community engagement and innovative programming.

Scope of the Position: To help us carry out our work we are seeking a dynamic and energetic individual to inspire, motivate and provide leadership to a professional team in a fast-paced environment, liaise with business and government leaders to address skills gaps, leverage opportunities to build capacity for the organization and the community. The position, although not limited to, will manage the day-to-day employment service delivery, monitor service, and program trends, conduct data analysis, author reports, and proposals, liaise with diverse stakeholders, establish partnerships, and assist with business development/new initiatives.

SPECIFIC ACCOUNTABILITIES

Monitors employment services milestones – IOM. and CAMS data input and uploading service activity data in EOIS-CAMS
Compiles and analyses data for statistics and writes Quarterly Status and Adjustment and Detailed Service reports as needed.
Organizes and maintains a broad range of up-to-date service delivery statistics and resources for proposals.
Conducts monthly case files’ audit and EOIS-CAMs monitoring.
Surveys service providers, employers, and clients to gauge service satisfaction and implement improvement as needed.
Assists with generating business development opportunities/ ideas, strategies, and implementation.
Oversee the development and maintenance of employer database.

Review case files and monitor file closure for appropriate outcomes.
Work with staff to develop innovative job search and skills development workshop.
Ensures that the employment program have professional and knowledgeable staff by providing training and or recommended training as needed.
Leads, and provides encouragement to staff that empowers them to achieve their full potential.
Holds regular team meetings to share knowledge, provide and receive feedback.
Responds to staff issues and takes disciplinary action when necessary.
Provides orientation and training to staff and ensures that they are equipped with the tools, and knowledge of organizational policies, procedures, and values.
Provides ongoing feedback and annual performance appraisal to encourage continuous improvement opportunity for new learning.
Provide staff and senior management with updates on programs and community services.
Works collaboratively with Information & Resource staff to develop workshop schedules.
Sources business development opportunities and writes funding proposals to assist the organization to build capacity and expand services to meet community needs.
Represents the organization on community committees and participates in brainstorming opportunities to help develop initiatives and activities that promote economic growth for the community.
Attends and participates in operations and staff meetings.
Other duties as assigned.

Summary of qualification

A university degree in one or more disciplines such as, Business Management, Social Science, Human Studies and/ or Education specializing in counselling with five years’ senior or middle management experience preferably in not- for-profit and possess:

Working knowledge of Employment Ontario Service Delivery Model is an asset.
Experience leading and supervising staff/teams to achieve their best and evaluating performance.
Experience in program management, problem solving, decision making and ability to develop and coordinate projects with minimal supervision.
Proven conceptual and analytical skills to anticipate and absorb complex performance management issues and address trends in program delivery services.
Experience compiling and analyzing data from a variety of sources.
Demonstrated mathematical aptitude to manage project metrics and outcomes.
Experience authoring grant proposals with successful results
Superior judgment and political acuity
Demonstrated written and verbal communication skills.
Experience working with MS Office and EOIS-CAMs database.
Experience working independently as well as part of a team.
A network of contacts and able to build and maintain relationships both internally and externally.
Strong work ethics and professionalism that complement the business standards of PCPI.
A valid driver’s license and access to a vehicle

This is a full-time position with a competitive benefits package.

Please submit your resume and salary expectations to Bernadette Ferdinand-Shepherd at: shepherd@careerplan.net .

In keeping with our commitment to diversity and cultural intelligence, we encourage applications from persons of all races, ethnicities, religions, and sexual orientations. We thank all candidates for their interest; however, only those whose skills match with the required competencies will be invited for an interview. Sorry, no telephone enquiries please.

Please note: This position requires a police reference check prior to starting the position.

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Progress Career Planning Institute (PCPI) is seeking a Youth Program Social Worker

PCPI is a not-for-profit organization that provides career development and employment related services to a diverse population to reach their full potential. The organization is also the proud creator and presenter of the IEP Conference, a unique forum for internationally educated professionals. Our organization’s success in delivering quality service is based on a business-like approach, supported by knowledgeable caring staff, user-friendly resources, and innovative programming.

We are seeking an experienced and dynamic Social Worker who shares our passion for delivering excellent quality client-centered services for diverse client groups. The selected Social Worker will work as part of the Youth Pathway Program team that provides soft skills training and work experience to young adults participating in the program. We are looking to hire a Social Worker to work within our employment pathway program with a focus on youth mental health and well-being.

The position of social worker is accountable for assessing and providing psychosocial support to youth and unemployed individuals who need additional help managing social and mental health challenges and who need short-term interventions to help them get back on track in managing everyday life and sustainable employment. The individual will work with clients using a variety of therapy methods that are short-term (e.g., crisis counselling, brief solution-focused counselling and or referrals) to promote crisis stabilization and coping mechanism to function at an optimal level.

The Social Worker will work collaboratively with our managers across employment and settlement projects and acts as a resource expert to the teams.

Working as part of a team, the incumbent will promote the organization and ensure that services are in accordance with PCPI projects’ service delivery funding agreements.

Specific responsibilities include, but not limited to:

Develop and facilitate a series of workshops including mental health and social wellbeing, work life balance and coping mechanisms.
Complete a psycho-social assessment and provide therapies using a variety of psychotherapeutic modalities that are short term non- judgemental and supportive, to promote crisis stabilization aimed at returning to an optimum level of functioning.
Liaise with government, community agencies serving youth and unemployed individuals, to bridge services that will address the needs of this demographic.
Evaluate participants’ progress and provide ongoing support through case management.
Assist with evaluating the delivery of the program and make recommendations for addressing gaps and or improvements.
Coordinate interactive group activities both online and in-person participants, that include opportunities for leadership development, civic engagement, intergenerational understanding, cultural acknowledgement and celebrations, and orientation/information sessions to help youth develop social skills and stay connected with their environment.
Provide referral to educational institutions, recreational and/or, volunteer programs and to Job development once youth are functioning at their optimal level.
Work with team members to develop strategies for connecting participants experiencing mental health and social challenges, with the appropriate service for ongoing support.
Identify new sources for referral to the program and as needed conduct follow-up to establish rapport and assess their needs.
Maintain current knowledge of Government program guidelines and funding regulations.
Develop and present seminars to promote the organization services, and to address mental health strategies for job seekers, tips for coping with stress etc.
Work as part of a team to develop a communication plan to share information/resources across the organization projects’ teams.
Develop a network of mentors to provide mentoring support for participants during and after employment/placement.
Maintain accurate and timely casefile documentation using internal systems (e.g., case files, and database,) and monitor participants’ progress through follow-ups at specified intervals, and surveys to obtain impact/outcomes.
Other general duties as required.

Summary of requirements and qualification

MSW obtained from an accredited School of Social Work.
Two years’ experience working with unemployed individuals in a NPO environment.
Recent experience working with youth serving institutions is an asset.
Experience using individual and or group therapy skills (e.g., Cognitive Behaviour Therapy, Brief Solution Focused Therapy) is an asset.
Demonstrated skills in crisis intervention, individual and brief solution focused psychotherapy
Knowledge and experience with different models of assessment and treatment for youth experiencing mental health challenges, etc.
Excellent organizational skills with demonstrated flexibility and adaptability to work in an evolving environment.
Ability to work independently as well as in a team setting.
Demonstrated interpersonal and communication skills.
Working knowledge of the Mental Health Act.
Ability to respond quickly and decisively to crisis situations.
Demonstrates diverse cultural awareness and sensitivity.
Experience working with diverse client groups.
Knowledge of a second language, not required, but is an asset.
Demonstrated experience in developing and delivering workshops and /or seminars.
Must demonstrate organizational planning and time management skills.
Possess excellent communication skills – oral and written.
Knowledge of community resources is essential.
Flexibility to work some occasional evenings and weekends as needed.
Strong work ethics that complement the organization’s business standards.
Working knowledge using MS Windows environment including Excel spreadsheet and familiar with Teams.

If this sounds like an opportunity for you to apply your education, skills, and experience to this position and to an organization that is progressive with growth opportunity, then we want to hear from you.

PCPI offers a competitive benefits package.

Please submit your interest in a cover letter and resume to: shepherd@careerplan.net. All responses to this job posting must be submitted by email, no telephone enquiries please.

In keeping with our commitment to diversity and inclusion, we encourage qualified applicants from all races, ethnicities, religions, and sexual orientations.

We thank all applicants for their interest; however, only those whose education, skills and experience match with the required qualification and requirements will be invited for an interview.

Vaccination Policy: In accordance with PCPI COVID-19 Vaccination Policy, all PCPI employees are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

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Job Developer

GENERAL ACCOUNTABILITIES

Reporting to the Project Manager, the position will work collaborate with the team to develop and execute a marketing and outreach plan and for building community and business partnerships, creating an employer database and sourcing employers through various sources including research. Job Developer will host and participate in job fairs, social networking, community associations, and utilize social media channels to bring awareness of the progress to attract and support clients and employers. In addition, the Job Developer will help program participants to find work in the health field related to their education and training by sourcing suitable employers who are hiring in the healthcare sector, prepare participants for these jobs and arrange interviews for them with employers.

Further, the Job Developer is responsible for developing and delivering presentations about the program to employers and service providers to inform them about the program, and to establish partnership to boost client intake and for employment opportunities for program participants. Also, the Job Developer will assist with the delivery of job search workshops, and participants’ follow-ups. Working as part of the team, they will promote the Progress Career Planning Institute (PCPI) and bring awareness of the organization’s work in the Greater Toronto Area, to leverage resources across a broader community connection. Finally, the Job Developer will be fully engaged in the organization’s activities including participating in team and staff meetings.

SPECIFIC ACCOUNTABILITIES

Assist with developing and implementing an outreach plan to promote the organization’s programs and services, and in particular the Foreign Credentials Recognition Project, increase awareness of the program, identify opportunities in the “hidden job market” and to support employers with planning for their recruitment…i.e., job posting.
Assist with the delivery of program information sessions to inform interested participants of the eligibility criteria, intake process, program objectives and benefits of the program.
Source and establish a database of businesses/employers in the healthcare sectors, and/or related field and as well, mentors and job leads to find suitable placements and/or employment for program participants who need work experience support and or mentorship.
Work with Job Developers across the organization to share job leads that may benefit clients participating in other programs within the organization and as well, share business development opportunities to build organization capacity and sustainability.
Assess employers’ workplace and capacity to accommodate job placement by conducting site visits to ensure a positive work environment for our client(s) and their ability to provide on the job training program participant.
Work closely with case manager and workshop instructor to determine readiness and suitability for employment that become available and document activity carried out with each participant.
Assess participants’ competencies and work with them to improve their interview skills and resume to ensure they match employment opportunities.
Provide support to employers in identifying the skills and competencies that are required to perform job tasks, as well as match the competencies with those of suitable participants in the program who are ready for work.
Maintain accurate documentation and use internal systems (e.g., TEAMS and Excel) to monitor and manage mentorships, placements/employments, job trials, and work experience including follow-ups and outcomes.
Deliver workplace safety workshops prior to referring participants to employment and as well as in the workplace as an added value for employers as needed.
Maintain a caseload, for participants ready for employment who may or may not attain licensure, and document progress in a chronological order in their file.
Utilize the process for sharing feedback on participants job search progress to case manager/ instructor in a timely manner.
Support employers in identifying and resolving workplace issues with program participants placed in employment with them, to ensure that their business and/or productivity goals are met.
Have a visible presence in community events to help promote the organization by being its ambassador.
Practice good customer service by responding to clients and employers in a professional, knowledgeable, and timely manner and provide opportunity for them to give feedback through surveys at stipulated intervals.
Participate in staff and team meetings and assist in resolving organizational challenges as needed.
Assist with other duties as assigned by management.

Position Qualification and requirements

A bachelor’s degree in Sales, Marketing and Business Administration from a reputable university with two or more years’ experience working with diverse clients in similar or related roles and/or a Diploma in Sales, Marketing and Business Administration
Job Developing, Sales and Marketing and/or HR/Recruitment experience is an asset.
Knowledge of the healthcare sector and contact within sector.
Experience delivering presentations and workshops.
Skills in using Microsoft office, excel and Teams
Working Knowledge of marketing and familiar with labour market trends in the healthcare and related sectors.
Possess cultural sensitivity and experience working with people of diverse backgrounds.
Possess organizational, planning and time management skills.
Able to communicate effectively in English and/ or both in English and French (written and oral).
Must have interpersonal, analytical, and creative problem-solving skills.
Experience working as part of a Team and independently with ability to self-initiate.
Must have a valid driver’s license and an automobile.

WORKING CONDITIONS

Digital environment and regular traveling within the GTA with occasional evenings and weekends if necessary. Hybrid as required.

PCPI offers a competitive benefits package.

Please submit your interest in a cover letter and resume to: shepherd@careerplan.net. All responses to this job posting must be submitted by email, no telephone enquiries please.

In keeping with our commitment to diversity and inclusion, we encourage qualified applicants from all races, ethnicities, religions, and sexual orientations.

We thank all applicants for their interest; however, only those whose education, skills and experience match with the required qualification and requirements will be invited for an interview.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.

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Administrative Assistant

GENERAL ACCOUNTABILITIES (SECTION 1)

The position is responsible for providing administrative and clerical assistance to ensure effective and efficient operation of the project. They will provide support to clients, and project staff through a variety of tasks including but not limited to responding to inquires by phone and in person, dissemination of information and resources, manage confidential and time sensitive materials, as well provide general information in a professional manner that always ensures customer service satisfaction. In addition, the position will develop the program schedule for each intake, collect personal information, data on trends and maintain a record of project activities, in a timely manner. Additionally, the position will assist with the design of Power Point presentations and with the design of brochures as needed. The position will assist with the promotion of the project, maintain the reception area, and ensure resources are up-to-date and replenished in a timely manner. They will participate in organization meetings, and activities.

SPECIFIC ACCOUNTABILITIES (Section 11)

Provide reception services by accurately and efficient answering telephone and walk-in inquiries, while maintaining customer service standards. The standards are defined as a level of quality service that meets or exceeds the expectations of the client according to the stated accountabilities for answering all inquiries.
Book clients for workshops and coaching and collect and maintain the information /data in a data management system for statistic reporting. In addition, provide reminder notice to clients booked to ensure their attendance.
Assist team with the creation of electronic files for participants and maintain the centralize data collection systems/or Excel. Whenever necessary, manage the assignment of clients to staff and ensure a fair system for case management and that is reflective of staff availability i.e., (vacation, sick) to reduce clients’ wait time.
Assist participants with scheduling appointments to meet with the Job Developer. Communicate with employers and respond to their inquiries in a timely manner, to maintain positive relationships.
Assist with preparation of Power Point presentations as directed to ensure consistency in format and efficiency in service delivery.
Identify and address client issues through active listening and responding and directing to the appropriate person and or resources in a professional and timely manner. As well, identify organizational issues and concerns and collaborate with team members and management to ensure resolutions.
Assist with marketing and outreach to promote the project and the services of the organization to appropriate individuals and to community agencies, to increase awareness of the organization’s services and boost client-intake.
Collaborate with the organizations head office to order supplies for the project site.
Assist with developing the program templates, and processes, as directed.
Participate in staff and team meetings as directed.
Gather resources and remain current on changes within the healthcare sector to support the participants and the project.
Fulfilling other duties/tasks as assigned by management.

POSITION QUALIFICATION (SECTION 111)

University degree and or Community College diploma in Business Administration and 2 years experience in a community services environment or a related field
Possess knowledge of community and government services.
Have working knowledge of the healthcare sector, including the nursing licensing process.
Possess organization skill and is detail oriented to maintain efficiency in service flow, of information and an esthetically pleasing work environment.
Demonstrated time management skill, and able to work under pressure with competing demands and duties within tight timelines.
Demonstrated knowledge of Microsoft Window and Teams environment including Excel and PowerPoint and ability to provide computer troubleshooting.
Possess Interpersonal skills, cultural sensitivity, and awareness as well as political acuity to interact with people from diverse background and other stakeholders.
Able to maintain confidentiality and familiar with the privacy act.
Possess exceptional patience, and mature judgment including managing conflicts.
Able to communicate fluently in English or both official languages, English and French, (written and oral)
Demonstrated analytical, and creative problem-solving skills
A Team player who is also able to work as part of the team but also knows when to take initiative.

WORKING CONDITIONS (SECTION V)

Digital environment, – some repetitive hand movement –data entry, repetitive speech, long sitting

PCPI offers a competitive benefits package.

Please submit your interest in a cover letter and resume to: shepherd@careerplan.net. All responses to this job posting must be submitted by email, no telephone enquiries please.

In keeping with our commitment to diversity and inclusion, we encourage qualified applicants from all races, ethnicities, religions, and sexual orientations.

We thank all applicants for their interest; however, only those whose education, skills and experience match with the required qualification and requirements will be invited for an interview.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.